Repair Information
Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments.
Pro Demand
ProDemand® is our automotive repair solution that delivers access to complete OEM information and millions of “Real Fixes” based on actual repairs from professional auto repair shops.Hear the clunking noise in that car that just showed up? It’s the sound of opportunity.
We created a user-friendly navigation bar that makes searching for information easy and intuitive.
Truck Series
Complete service information for all makes of Class 4-8 trucks, conveniently bundled in a single application.
- Best-in-class repair information for Class 4-8
- Digital photos of components and locations
- Advanced interactive wiring diagrams
- ADAS repair & recalibration
- Plate-to-VIN lookup & decoding
- TruckLabor – Mechanical labor estimating
- RepairConnect – Diagnostic trouble code procedures
Shop Management
A shop management system is an essential tool for maximizing your effectiveness and making your auto repair business run smoothly. The right shop management software can help you improve your internal communication, save you time, and help you understand which areas are performing efficiently or may need attention, so you can make important business decisions that lead to improved productivity and profitability.
Manager SE
As the industry’s leading shop management tool, Manager SE is trusted by generations of shop owners to manage their operations.
Digital Parts Catalogs
Powerful Reporting
Get detailed insights with 180+ integrated reports tracking revenue, sales and customer history.
Contactless Payment- Mobile Digital Inspections
Manager SE Truck Edition
Write accurate estimates, order and track parts, process payments securely and get concise diagnostics and repair information from Mitchell 1, trusted by generations of service professionals for over 95 years.
Manager™ SE – Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.
ProDemand® – Save time with complete OEM repair information / exclusive expert-based knowledge from SureTrack
Teamworks
Write accurate estimates, order & track parts, process payments securely & get concise diagnostics & repair information from Mitchell 1, trusted by generations of service professionals for over 95 years.
- Fast & accurate estimates
- Complete OEM repair information and expert-based Real Fixes right at your fingertips
- Manage your business operations, your customer service, and your repairs more efficiently
ProSpect allows service writers &techs the flexibility to greet customers, check vehicles in and do a mobile car inspection using a phone or tablet all at the customer’s vehicle when they arrive. Some of ProSpect’s features include: decoding VIN & license plate-to-VIN, starting repair estimates on the mobile device, customizing multi-point inspections, performing tire inspections, recording tire pressure and damage, documenting vehicle inspection findings with photos & tech notes - and more!
SE
Message Center
Stay in touch with your repair customers like never before Get necessary answers fast when shop time is crucial.
Text messaging directly from Manager SE Work-In-Progress, Order, Revision or Appointment Editor screens
- Unique, dedicated texting number (with area code*) for each shop
- Flexibility to send on-the-fly text messages or create and use custom templates
Social CRM
Boost your shop’s online reputation and Google ranking with trusted, verified customer reviews. Automate text /email campaigns, professional website that showcases your shop, social media management and blog content & optimize Google review management
ProPack
Report Pro- lists work performed by job prints a QR code with your customer’s next service date, include a coupon for a special discount
Message Pro- send text messages directly from Manager to customer’s mobile phone.
Lube Sticker Pro - sends a text message reminder, generates a recommendation
1st Mile
- Grow revenue by accepting Goodyear, Bridgestone/Firestone, and Synchrony auto finance cards
- Accept fleet cards at no additional cost (Voyager, WEX, Fuelman, FleetOne, MasterCard Fleet, and Visa Fleet) and open yourself up to the fleet market
- Zero markup of interchange rates and decreasing downgrades create large savings
- Next day funding on all card types
Mobile Manager Pro
Mobile ManagerPro mobile shop management system offers fully wireless functionality and complete integration with Mitchell 1’s Manager™ SE. This fully-loaded mobile shop management suite includes:
- Quick VIN and license decoding
- Customizable multi-point inspections
- Full vehicle diagnosis with photos
- Digital estimates and repair orders
- Team Chat (instant message capability)
Add a footnote if this applies to your business